Knowledge Bases

Mothership can create knowledge bases, add documents, query existing content, and attach knowledge bases to workflows.

Creating Knowledge Bases

Describe the knowledge base you need:

• "Create a knowledge base called Product Docs"
• "Set up a support knowledge base for onboarding guides"
• "Create a competitive intelligence knowledge base"

Knowledge bases created by Mothership are immediately available to agent blocks in workflows.

Adding Documents

Add documents by attaching files, pasting text, or pointing Mothership at a URL:

• "Add this PDF to the Product Docs knowledge base"
• "Add the following text to Support KB as a new document"
• "Fetch this URL and add it to the competitive intelligence knowledge base"

Mothership processes and indexes the content so it can be searched later.

Querying Knowledge Bases

Ask natural-language questions:

• "What does Product Docs say about refund policy?"
• "Search Support KB for SSO setup errors"
• "What are the key differences between Pro and Enterprise plans?"

Mothership can answer in chat and cite the relevant knowledge base content when available.

Connectors

For knowledge bases that should stay current automatically, use connectors. Connectors sync documents from external services such as Notion, Google Drive, Slack, GitHub, Confluence, HubSpot, Salesforce, Gmail, and more.

Connectors are configured through knowledge base settings. After syncing, content is searchable by Mothership and by any workflow agent block with that knowledge base attached.

See Knowledge Base Connectors for setup details.

Using Knowledge Bases in Workflows

Ask Mothership to attach a knowledge base to an agent block:

• "Attach Product Docs to the support agent workflow"
• "Create a workflow that searches the Support KB and drafts a response"
• "Use this knowledge base as context for the outbound personalization agent"